Terms and Conditions
Effective Date Updated: June 28, 2026
Welcome to Emotionalsupportdogs.com (“Company,” “we,” “us,” or “our”). By accessing or using this website and our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our website or services.
Acceptance of Terms
By using our website, purchasing products, creating an account, or accessing our services, you acknowledge that you have read, understood, and agreed to these Terms.
Services Provided
Emotionalsupportdogs.com provides registration-related services, identification products, digital record management, QR profile access, document storage, and related support services for assistance animals including emotional support animals, service dogs, therapy dogs, and companion animals.
Our services may include:
- Digital registration profiles
- ESA and support animal ID cards
- Printed identification cards
- QR code verification
- Secure digital document storage
- Online dashboard access
- Related support materials and documentation
Important Legal Disclaimer
Registration, identification cards, certificates, or digital profiles purchased through our website are intended for identification, organizational, and record-management purposes.
Registration alone does not create legal rights, legal status, disability status, public access rights, housing rights, airline rights, or federal protections.
Customers are responsible for understanding applicable federal, state, provincial, and local laws regarding assistance animals.
Nothing on this website constitutes legal advice, medical advice, or mental health advice.
Eligibility
You must be at least 18 years old or have legal parental or guardian consent to use our services.
By using this website, you represent that all information provided is truthful and accurate.
Account Registration
Certain services require account creation.
You agree to:
- Provide accurate account information
- Keep login credentials confidential
- Maintain current account details
- Accept responsibility for account activity
You are responsible for all activity occurring under your account.
Customer Responsibilities
You are solely responsible for:
- Accuracy of submitted information
- Accuracy of uploaded documents
- Legality of animal designation claims
- Maintaining current pet information
- Lawful use of purchased products
You may not submit false, misleading, fraudulent, or unlawful information.
Orders and Payment
All prices are displayed in U.S. dollars unless otherwise stated.
By placing an order, you authorize payment using your selected payment method.
We reserve the right to:
- Refuse orders
- Cancel suspicious transactions
- Limit quantities
- Reject fraudulent purchases
Payment processing may be handled by third-party providers including payment processors and digital wallet providers.
Digital Products
Digital products and services may include:
- Registration profiles
- Downloadable documents
- Digital ID cards
- Dashboard access
- QR code services
Digital access is typically provided after successful payment processing.
Delivery times are estimates and not guarantees.
Physical Products
Certain packages include physical products such as printed ID cards or mailed documents.
Shipping times may vary due to:
- Processing delays
- Postal carrier delays
- Holidays
- Incorrect shipping information
We are not responsible for delays caused by shipping carriers or incorrect addresses provided by customers.
Refund Policy
Due to the customized and digital nature of our services, refunds may be limited.
Refund requests are reviewed individually.
We reserve the right to deny refunds where:
- Services have already been delivered
- Digital access has been granted
- Fraud or abuse is suspected
- Customized products have been created
Approved refunds, if any, will be issued using the original payment method.
QR Code & Digital Profile Access
Some products include QR code verification and public or semi-public profile access.
By using QR-enabled products, you understand that information associated with a QR code may become viewable by individuals who scan the code, depending on your privacy settings and selected services.
You are responsible for determining what information you choose to store or make accessible.
Intellectual Property
All content on this website, including:
- Logos
- Images
- Graphics
- Product designs
- Text
- Software
- Website layout
is owned by or licensed to Emotionalsupportdogs.com and protected by intellectual property laws.
You may not reproduce, copy, distribute, or exploit website content without written permission.
Prohibited Use
You agree not to:
- Use the website for unlawful purposes
- Submit false information
- Attempt unauthorized access
- Interfere with website security
- Upload malicious code
- Misrepresent legal rights or registration status
Violation may result in termination of access.
Limitation of Liability
To the fullest extent permitted by law, Emotionalsupportdogs.com shall not be liable for:
- Indirect damages
- Incidental damages
- Lost profits
- Lost data
- Business interruption
- Legal disputes involving animal access or accommodation
Use of our services is at your own risk.
Our total liability shall not exceed the amount paid for the specific product or service purchased.
No Warranty
Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee:
- Continuous website availability
- Error-free operation
- Legal recognition of registrations
- Acceptance by third parties
Indemnification
You agree to indemnify and hold harmless Emotionalsupportdogs.com, its owners, affiliates, employees, contractors, and partners from claims, damages, liabilities, or expenses arising from:
- Your use of the website
- Your violation of these Terms
- Misuse of products or services
- False or misleading representations
Termination
We reserve the right to suspend or terminate access to our services at any time for violations of these Terms or suspected abuse.
Governing Law
These Terms shall be governed by and interpreted under the laws of the applicable jurisdiction in which the Company operates, without regard to conflict of law principles.
Changes to Terms
We may update these Terms at any time.
Changes become effective upon posting to this page.
Continued use of the website constitutes acceptance of revised Terms.
Contact Information
Questions regarding these Terms may be directed to:
Emotionalsupportdogs.com
Support Link
Website: https://emotionalsupportdogs.com